Referral Care Coordination

Revolutionizing the Future of Patient Referrals

Tampa, FL, April 10, 2024

Constellation4, an innovator in digital health technology, proudly unveils its Referral Care Coordination (RCC) solution, an innovative solution transforming how healthcare organizations manage patient referrals. Tailored for mid to large specialty practices and health systems who are struggling with referral management, RCC revolutionizes the referral process, offering enhanced capabilities, streamlined workflows, and unprecedented collaboration between physicians.
referral care coordination specialists to doctors communication with full patient lifecycle
The Value Proposition of Referral Care Coordination

In the dynamic realm of patient care, the efficiency of referral management is essential. Referral Care Coordination (RCC) was developed to tackle the intricacies of the referral process and be a beacon of innovation, offering a comprehensive platform. It not only simplifies referral management but also enhances the collaborative efforts between referring and treating physicians, thus driving improved patient outcomes.

referral care coordination portal of my referral network portfolio
Efficiently Build and Manage Referrals
RCC simplifies the intricate task of building and nurturing referral networks, offering intuitive tools and interfaces that reduce the labor-intensive nature of network management. This streamlined process not only saves time but also leads to significant cost savings for healthcare practices, allowing them to allocate resources more effectively and focus on delivering quality patient care.
Sealing the Gaps in Referral Leakage
A substantial 40% of referrals fail to culminate in appointments, leading to potential revenue loss and delayed patient care. RCC’s robust system meticulously tracks and manages referrals, addressing issues such as incompatible insurance, referral leakage, and scheduling conflicts. This proactive approach preserves revenue for specialty practices and ensures timely access to care for patients.
referral care coordination CRM portal with new needs attention scheduling specialist care od care and closed
Enabling Effective Physician Collaboration

RCC establishes a transparent and traceable referral journey, empowering physicians to work together more effectively – eliminating the ‘black hole’ effect found within communication gaps. By providing insights into each stage of the referral process, RCC fosters a unified approach to patient care, enhancing overall quality. Additionally, RCC facilitates continuous assessment and refinement of referral networks, fostering seamless interaction and collaboration among participants, ultimately leading to improved patient outcomes and enhanced practice efficiency.

Simplifying Referral Routing

With RCC, Healthcare providers benefit from a user-friendly interface that ensures accurate and efficient referral routings. By eliminating challenges previously encountered in referral routing, RCC streamlines the patient transfer process and enhances overall efficiency, improving the patient experience.

referral care coordination provider and specialists portal. sharing business details, corporate address details.
Built on Intelligent Provider Network Manager (IPNM)

RCC is built on the Intelligent Provider Network Management (IPNM) which elevates healthcare coordination by intelligently managing a constantly evolving network of all healthcare locations and providers. IPNM empowers all parties of the healthcare networks to effortlessly maintain up-to-date information for accurate CRM planning and efficient referral processes, enabling healthcare professionals to focus on delivering quality patient care supported by a robust, data-driven infrastructure.

Built on Intelligent Provider Network Manager (IPNM)

Referral Care Coordination (RCC) enhances collaboration through a comprehensive partner portal, providing referring practices with secure access to manage their facilities and providers. This portal facilitates the management of their practices, healthcare facilities, and associated providers. Referrals can be submitted directly, and referring practices can engage in ongoing collaboration with specialists, overseeing the patient’s care journey from referral to resolution.

referral care coordination portal and data. dashboard showing patient referral like demographics and details with revenue going up.

Boosting Practice Revenue while Elevating Patient Care

Referral Care Coordination (RCC) empowers specialty practices and health systems to cultivate robust referral networks, minimize patient leakage, and foster an environment of collaborative, comprehensive patient care. With RCC’s flexible workflow management and its pre-built capabilities, including CRM, Maps & Routing, and Fax integration, health systems are equipped to refine their operational efficiencies and enhance patient engagement. The integration with EHR/EMR systems further streamlines the care delivery process, providing a seamless continuum of care.

“The ability to build and manage our referral network, using the Referral Care Coordination platform built on top of the Intelligent Provider Network Management, has allowed us to grow market share, reduce patient leakage drastically, collaborate on the patient lifecycle with our referral partners and more importantly, provide a superior patient experience.”

– Chris Hill, CEO of Sight360

Sight360, a leader in independent vision care in Florida, has been at the forefront of implementing technological solutions to improve patient outcomes.

Comprehensive insights available through RCC enable practices to realize a better return on investment while advancing patient experiences. By leveraging the full suite of RCC’s capabilities, healthcare providers can ensure that their networks are not just extensive but also more connected and responsive to the needs of both the practice and the patients they serve. The transformative power of RCC lies in turning data into actionable insights, leading to smarter decisions, improved healthcare outcomes, and optimized business growth.

“At Constellation4, we’ve engineered the RCC platform to tackle the longstanding issue of care coordination head-on. This innovation bridges a vital gap, fostering an integrated care environment that’s essential for the sustainability of value-based healthcare models. Our technology [RCC system] empowers providers to deliver superior patient outcomes, which is the cornerstone of progressive, patient-centric care, while ensuring they can run a streamlined business with reduced patient leakage and high ROI for their investments in building referral networks.”

– Saru Seshadri, Founder and CEO of Constellation4

Comprehensive insights available through RCC enable practices to realize a better return on investment while advancing patient experiences. By leveraging the full suite of RCC’s capabilities, healthcare providers can ensure that their networks are not just extensive but also more connected and responsive to the needs of both the practice and the patients they serve. The transformative power of RCC lies in turning data into actionable insights, leading to smarter decisions, improved healthcare outcomes, and optimized business growth.

Referral Care Coordination is composed to reshape the future of patient referrals, offering a comprehensive, efficient, and user-friendly solution for healthcare organizations. For more information and to experience the power of RCC, please visit our referral care coordination page to learn more or contact us here.

About Sight360

Sight360 stands as West Central Florida’s premier destination for comprehensive vision care, offering a fully-integrated approach to ophthalmology, medical optometry, and optical retail services. Their multidisciplinary team, consisting of highly skilled professionals across various specialties, is dedicated to providing a 360-degree approach to vision care. Guided by a core belief in the importance of sight, Sight360 strives to unite these services seamlessly, ensuring personalized and top-tier care for every patient. With over 100,000 patients served and 16 strategically located vision care centers, Sight360 is a trusted provider in the community. Their executive leadership team collaborates closely with doctors to deliver exceptional patient experiences.

About Constellation4
Constellation4 is a Healthcare technology company providing innovative and scalable solutions for leading Health Insurance Payers and Providers. As a Salesforce Partner, our products are built on top of the Salesforce Health Cloud which is the world’s #1 CRM for Healthcare. Solutions include:
Referral Care Coordination: Our seamless physician-to-physician referral platform grows market share, prevents leakage, and enables providers to have complete visibility of patient status.
Intelligent Provider Network Management: Reimagining the workflows between payers and providers is a must to create sustainable payer models. We provide a complete contact to contract platform powered by Salesforce.

Provider Data Management: A single source of truth for provider data powered by a Data as a Service platform that ensures 92% data accuracy compared to an industry standard of 52%.

Healthcare Analytics:Automate and mature your Data Science, Predictive Analytics and AI. We have over 100 Use Cases including claims reconciliation, profitability analysis, and HEDIS Campaign Management.
Resources
Scroll to Top
Scroll to Top